Your terms
Your consent to these terms and conditions constitutes part of the contract of sale of goods and for the supply of services under EU Consumer Contracts Regulations and other applicable UK, RoI and EU law including the RoI Sale of Goods and Supply of Services Act 1980 and the UK Consumer Rights Act 2015. The law requires us to set out certain of your rights, including the right to cancel the contract.
The parties
The parties to the contract are you, the consumer, and:
- Padpilot eReader – Padpilot Limited, Company number 077117732 Registered office: 19 The Glenmore Centre, Quedgeley, Gloucestershire, GL2 2AP United Kingdom;
Ordering
By pressing ‘Buy now’ on the website or by providing your debit or credit card details you will place an order for goods and/or services. By accepting these terms and conditions you explicitly acknowledge that placing the order implies an obligation to pay. Padpilot Ltd then has a legal duty to supply goods and/or services that are in conformity with the contract.
Delivery of Products
Our intention is to dispatch eReader materials within two working days (normally within one working day) of receipt of your valid payment. Occasionally this may not be possible for reasons beyond our control, but we will always dispatch products as soon as possible.
Your right to cancel
EU and UK Consumer Contracts Regulations give you a right to cancel the transaction within 14 days after the day of receipt of the goods or services, with some exceptions such as the provision of services and digitally downloaded content and software. This 14-day period is known as the cancellation period or cooling-off period. Padpilot Ltd’s eReader subscription consists of services and digitally downloaded content and software.
In the case of digitally downloaded content and software, the law requires the download to be withheld by us until the end of the 14-day cooling-off period unless both parties consent to waive the right to cancel. By accepting these terms and conditions you give your express consent to waive the right to cancel for digitally downloaded content and software, effective from the point the download starts.
In the case of the provision of a service, the law also prohibits us from supplying that service during the cooling-off period unless you make an express request. By accepting these terms and conditions you are making such an express request for us to provide any service which you have purchased effective from the point of order and without waiting for the expiry of the cancellation period.
This does not affect your rights under the Sale of Goods and Supply of Services Act 1980 and other applicable EU or UK consumer legislation.
Refund policy
No refund will be given for digital downloads that have been delivered including subscriptions for dates that have passed.
Your Licence to Use Padpilot eReader
This end-user Licence Agreement is a legally binding agreement between you and Padpilot Ltd the provider of this software application.
1. Definitions
“Padpilot eReader” means the software application and its associated databases and files produced by Padpilot Ltd and supplied by download.
“Third party applications” means software applications owned by third parties and distributed under licence by Padpilot Ltd.
“Content” means all the text, images and video sequences produced by Padpilot Ltd.
“Licence” means this agreement.
“The User” means the original licensed purchaser of a copy of Padpilot eReader.
“Major Release” means a version of Padpilot eReader content denoted by whole version number digits; for example, Version 9.0 will be the major release following Version 8.0
“Training Provider” means the training school approved by EASA or other aviation regulator with which the User is registered and/or the training school approved by EASA or other aviation regulator from which the User purchased Padpilot eReader.
“Vocational Training” in the context of this agreement means training that is directed towards the acquisition by you of a commercial pilot’s licence and the associated vocational skills, which will be transferable from one employment to another, or to self-employment, provided by means of a structured programme, which has concise aims, objectives and clear anticipated outcomes.
2. Licence Grant
You are granted a non-transferable, non-exclusive licence to use Padpilot eReader strictly for your own private, personal, and non-commercial educational use.
Use in any professional, organisation, or commercial context (including by employees, directors, or agents of training organisations or other companies in the Aviation training sector) is expressly prohibited.
Any use for the purpose of competitor analysis, product development, or redistribution is expressly prohibited.
3. Restrictions
You may not:
- Copy, reproduce, or distribute any part of the Padpilot eReader content without prior written consent from Padpilot Ltd
- Permit access by anyone other than yourself
- Use the software or content for the purpose of developing or assisting in the development of any products or services
- Use the software or content in connection with training or tuition of others unless specifically authorised by Padpilot Ltd in writing
4. Termination
Padpilot Ltd may suspend or terminate your licence with immediate effect if:
- You breach any of the terms of this licence, including but not limited to the restrictions set above
- Padpilot Ltd has reasonable grounds to believe that your use is in breach of the terms (including where you are associated with a training provider, organisation, or competitor using the licence in a professional or commercial capacity)
- You attempt to circumvent security, copy protection, or other technological measures.
5. Monitoring and Enforcement
Padpilot Ltd reserves the right to monitor accounts for suspicious activity (including excessive access, unusual device usage, or patterns suggesting non-personal use) and to investigate potential breaches of this Licence.
6. Fairness of Terms
Nothing in these terms is intended to limit your statutory rights under the UK Consumer Rights Act 2015. These provisions are intended only to protect Padpilot Ltd’s intellectual property and to ensure fair use of its services.
7. Software Product Licence
The Content is protected by copyright laws and international copyright treaties. Padpilot eReader is protected by international treaties and laws relating to intellectual property. Padpilot eReader and the Content are owned and are the copyright of Padpilot Ltd. Padpilot eReader is not sold to you but is licensed to you for your personal use within the terms of the Licence.
This Licence grants the User the right to install a copy of Padpilot eReader on up to three personal devices.
This Licence strictly forbids the copying, lending, leasing or resale of Padpilot eReader or the distribution by any means for the use of anyone other than the User.
This Licence forbids any attempt to reverse engineer or otherwise attempt to de-compile Padpilot eReader.
This Licence forbids any attempt to defeat, destroy, disable or otherwise circumvent the copy protection systems associated with Padpilot eReader or other included Third Party Applications.
The manufacturers of Third Party software retain in full their copyright and intellectual property rights.
8. Licence
If your order includes a subscription to the Padpilot eReader, you are purchasing a licence to use the service that is restricted to your own personal use. The licence, warranties and technical support associated with the service are limited to a defined time period. By accepting these terms and conditions you explicitly agree to the terms of the licence as detailed below.
9. Price Changes
Padpilot Ltd in its sole discretion and at any time, may modify the price it charges for any of its products or services, either for a specified period, or until further notice. Any price change will become effective at the time and for the period chosen by Padpilot Ltd.
Padpilot Ltd is not obliged to give any notice of price changes, which will not be applied retrospectively to purchases already completed at the time the price change becomes effective.
10. Warranty
Padpilot Ltd warrants that the eReader will perform substantially in accordance with the User Guides for a period of 90 days from the date of receipt or to the end of the purchased subscription period, whichever is the lesser. No other warranty or implied warranty is offered under the terms of this licence.
11. Abuse or Misuse
If any costs incurred by yourself result from the misuse, misapplication, accident or abuse of Padpilot eReader or then Padpilot Ltd shall incur no liability whatsoever.
If any costs incurred by any party result from the unauthorised use of Padpilot eReader then Padpilot Ltd shall incur no liability whatsoever.
12. Technical Support
The user shall be entitled to receive technical support for Padpilot eReader from Padpilot Ltd for the duration of the purchased subscription service, subject to the following provisions:
Requests for technical support shall be submitted by e-mail to Padpilot Ltd using the address support@padpilot.com
Padpilot Ltd’s responses to requests for technical support shall be made by e-mail.
You will indemnify Padpilot Ltd from all consequences arising from any written or verbal advice given by Padpilot Ltd‘s technical support personnel.
Technical support will be limited to issues directly related to the installation and operation of Padpilot eReader.
Padpilot eReader technical support will include access to any Minor Releases to the eReader or amendments to the Content as may be made available.
Padpilot eReader – Personal Use only
You agree that you (the End User) are a natural person and acknowledge and accept that Padpilot Ltd (the Company) grants you a non-transferable licence to use Padpilot eReader (the Services) for private, non-commercial uses only. For the avoidance of doubt, the Grant of Rights hereunder shall not authorise access to the Services by End Users in commercial premises or other non-private settings, for the tuition of others, and the Company shall monitor for suspicious activity in respect of the same and enforce the terms of its end user terms of use.
You (the End User) agree that no part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any person or thing without the express written permission of Padpilot Ltd.
